How Our Virtual Receptionists & Virtual Assistants Can Help Cleaning Businesses Grow
When it comes to cleaning services, what is the most important part of the job? The actual cleaning, right? Exactly. It’s definitely not the booking of clients, scheduling. Whilst those are important logistical tasks that need to be done, by providing a consistent and quality cleaning service that you will good reviews and repeat customers. There are five issues that cause 95% of all problems with cleaning companies, one of these is lack of communication with clients and another is lack of quality assurance. Is your phone always ringing? You may find that you personally end up spending too much time on basic call handling. This cuts into your time for focusing elsewhere, such as supervising the quality of your service. This is where Sentics Customer Care can help. At Sentics Customer Care we offer virtual receptionist and virtual assistant services to help cleaning businesses, like your own, to grow.
How we can help
We provide support in handling inbound calls and messages. Sentics Customer Care can also help follow-up on hot leads, and help you convert these into new clients. We handle your calls with a team of experienced and well-trained customer service professionals, providing smooth communication with your clients at all stages. This frees up your time to focus on the most important part of your job that needs you alone.
We are experienced with handling a range of business needs for cleaning companies. We provide professional call-handling services that enable you to be where you need to be at the right time. Our packages are affordable and we can customise these to suits your needs (see packages). Better still, we have a 30-day free trial that enables you to road-test our service before committing. See how Sentics can help you grow your cleaning business today. Feel free to contact us directly for more information.