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5 great reasons to use a call answering service.
5 great reasons to use a call answering service

Five great reasons to use a call answering service:

  1. High quality customer care

All our agents are trained customer care professionals. Also, we have robust quality control protocols in place to ensure your customers get the best service possible. Check out our services

  1. Affordability

Hiring a full-time receptionist can be expensive. The average cost of hiring a receptionist in the UK ranges from £1,500 – £2,400 per month. Our packages start from just £50 per month.

  1. More resilience for your business

Missing calls can mean missing customers. Build more resilience in to your business by having a small team of virtual receptionists ensuring your calls and customers are dealt with professionally and with care, rather than just one or two staff members. All our packages provide you with a small team of dedicated virtual receptionists to serve your business needs.

  1. Focus on the parts of the job you’re passionate about

Phone calls can be distracting, particularly when you’re with another customer or trying to focus on a complicated task. One study suggest it takes an average of 23 minutes and 15 seconds to get back to the task once you have been distracted. With our virtual receptionist packages, you can have the best of both worlds. Focus on your task and respond to your customers at a convenient time for you. Safe in knowledge they have received excellent customer care.

  1. Reduce your stress

Fielding calls is not just distracting, it can actually be stressful. Lower your blood pressure by allowing a virtual receptionist to help you filter out cold-calls, field basic inquiries and make sure you see the messages that are important to you.

Interested in exploring more? Why not sign up for our free 30 day trial.

Sentics Customer Care joins Cornwall Innovation Centre

Exciting times for Sentics Customer Care as we proudly join the Cornwall Innovation Centre. Whilst a global pandemic never makes life easy, we are optimistic that the business case for responsive customer care with a resilient business model is stronger than ever. We look forward to this new partnership, and hope that as the global economy recovers, we will be well placed to be a success story for Cornish business.

Call now for free 30 day trial