Name *

First

Last

Email *

Contact Number *

Please include your contact number

Your business name *

Your website address (if applicable)

Business physical address

Brief description of business

e.g. what services do you provide?

How long have you been operating for?

What are your business operating days / hours?

Would you prefer a customised greeting or to use our default greeting (recommended)? Default greetingCustomised greeting

Our default greeting is: Thank the caller: Thank you for calling xxxxxxxxxxx Introduce the receptionist : This is xxxx(First Name) Offer Help: How can I help you today?

If you chose a customised greeting, please enter your customer greeting preference here

Only fill if you don't want the default greeting.

Are there specific clients or people you would want their calls to be transferred directly to you (contact person) or any member of your organisation?YesNo

If yes, please specify below

Name of clients that should be transferred and to which person.

Do you want certain types of calls transferred to you?* *YesNo

If yes, which types of calls should we transfer?

Are there specific times in the day you would like calls transferred to you? *YesNo

If yes, which times would you like calls transferred to you?

Should we transfer calls to other members of your team or organisation? *YesNo

If yes, list the names of people in your team, their contact numbers, email addresses and the types of phone calls they can receive.

Do you want us to receive emergency calls on your behalf? *YesNo

You can tell us in the box below what you define as an emergency

If yes, what type of calls would you consider an emergency? (please list)

Provide instructions on how you want us to handle emergency calls

Would you like us to book or schedule appointments for you? *YesNo

If yes, please include any booking or scheduling instructions

Include any booking/scheduling link (if applicable)

Please provide us with any Frequently Asked Questions (FAQs) and answers your business gets

If you have these on a website already, you can link to the page on your website.

I confirm I have read and agree to the following: *

• Sentics Privacy Policy & Terms of Service

Sentics Customer Care Privacy Policy and Terms of Service are linked to below this form.

Submit

Sentics Customer Care Privacy Policy is available here.

Sentics Terms of Service are available here.

Things to note

• At Sentics Customer Care, all our plans are month-to-month! There are no contracts to sign, and you can cancel anytime with 14 days’ notice.
• Currently we are offering a 30 day trial period.
• After the 30 day trial period, you will be placed on the plan most suitable to you based on trial usage, unless you select a different plan yourself.
• If there’s anything you would like changed or improved with our service for your business during your trial, please call us on 0808 134 9563 or reach out to lucy@senticscustomercare.com who will do her best to accommodate.
• If you decide to continue after the trial, we will send you an invoice for a £35 setup fee (excluding VAT) and the first month payment of your monthly plan.